Austin Douglas
Systems Administrator & Developer
Hands-on sysadmin with half a decade of experience managing IT infrastructure end-to-end — servers, cloud, networking, security, and automation across manufacturing, government, and healthcare. I keep things running smoothly.
What I Do & Know
Experienced across manufacturing, government, and healthcare IT — I specialize in adapting and optimizing environments through effective systems administration, proactive monitoring, and workflow automation.
Active Directory
Deploying and managing AD on Windows Server 2012–2022, including hybrid environments with Microsoft 365 and Entra ID.
Web Server Administration
Domain and DNS management, SSL certificates, and IIS deployments for internal and external applications.
Microsoft 365 / Azure
M365 tenant management, SharePoint administration, file migrations, and Entra ID integrations.
Kaseya Datto RMM
Implementing and maintaining Datto RMM for IT automation, patch management, and remote monitoring.
Fortinet
Managing Fortinet firewalls, endpoint XDR, and security policies to ensure robust network-wide cybersecurity.
.NET Development
C# applications, automation scripts, and RESTful API implementations for real-world business solutions.
Blazor Server
Full-stack web apps in Blazor Server — C# from top to bottom, no JavaScript frameworks required.
Unity Development
Interactive 3D experiences in Unity with C#, staying current with rendering pipelines and new APIs.
My Story
First Job at Alkon Corp
May 2015
Began as a 3rd shift receiver, quickly advanced to a managerial role while becoming the go-to tech expert. Spent countless hours troubleshooting Zebra printers and scanners.
Started College
May 2019
Enrolled at Terra State Community College, pursuing an associate degree in Computer Information Systems with a focus on IT infrastructure and networking.
NSA Codebreaker Challenge — Top Performer
January 2021
Earned recognition in the NSA Codebreaker Challenge, a national cybersecurity competition. Demonstrated skills in reverse engineering, cryptography, and vulnerability analysis.
IT Help Desk at Crown Battery
November 2021
Began my IT career as a Help Desk Specialist. Gained hands-on experience in troubleshooting, end-user support, and foundational IT operations.
Associate Degree in Computer Information Systems
December 2021
Graduated from Terra State Community College, specializing in server and network support.
Joined SecureSight MSP
September 2022
Seeking greater technical challenges, transitioned to SecureSight. Quickly became a key technical resource and played a pivotal role in company growth.
CompTIA ITF+, A+, and Network+ Certifications
February 2023
Obtained three CompTIA certifications while pursuing my bachelor's degree, solidifying knowledge in foundational IT, troubleshooting, and networking.
Bachelor's in Computer Science
September 2024
Graduated with a Bachelor's in Computer Science while continuing coursework toward a second degree in Cybersecurity.
Launched imaustindouglas.com
March 2025
Published my first personal website to showcase my projects, skills, and writing — built with Blazor Server and hosted on my own infrastructure.
Transitioned from SecureSight
August 2025
After nearly three years contributing to SecureSight's growth, I moved on in search of new challenges. Now offering freelance IT consulting and open to new full-time opportunities.
Professional references available with an access code — enter it here or contact me to receive one.